October 1, 2015
MAN – service
MAN service contracts
MAN service contracts mean reduced costs, increased efficacy, better efficiency of production and rate of return on vehicles. In short: optimised efficiency of the entire operator’s vehicle fleet.
MAN service contracts including individual service packages provide the return on investment within short periods. Moreover, we provide you with our assurance of our reliability and high quality as it is our ambition to be a good partner of yours.
Programme advantages – MAN service contracts
- Safe financial planning and calculation.
- Unrivalled vehicle availability.
- Reduced times of stoppage.
- Low fuel consumption thanks to perfect regulation of the vehicle systems.
- Reduced labour input and costs related to management.
- Higher value in case of resale thanks to excellent retained value.
- MAN as an experienced, strong and reliable partner.
Service packages
| Comfort | ComfortPlus | ComfortRepair | ComfortSuper | |
|---|---|---|---|---|
| Maintenance and services | ||||
| Motor oils, transmission oils, axle oils | {cross} | {cross} | {cross} | {cross} |
| Oil filter, fuel filter, dust filter and air dryer cartridge | {cross} | {cross} | {cross} | {cross} |
| Headlights regulation | {cross} | {cross} | {cross} | {cross} |
| Coolant level | {cross} | {cross} | {cross} | {cross} |
| Brake fluid level | {cross} | {cross} | {cross} | {cross} |
| Hydraulic systems fluid, tilt cab mechanism and steering system | {cross} | {cross} | {cross} | {cross} |
| Battery fluid | {cross} | {cross} | {cross} | {cross} |
| Winter service, inclusive | {cross} | {cross} | {cross} | {cross} |
| Procedures required by legal regulations | ||||
| According to national regulations¹ | {cross} | {cross} | ||
| Vehicles repairs resulting from wear | ||||
| Engine | {cross} | {cross} | ||
| Transmission including clutch | {cross} | {cross} | ||
| Cabin | {cross} | {cross} | ||
| Brake system | {cross} | {cross} | ||
| Electric installation | {cross} | {cross} | ||
| Other services | ||||
| Mobile24 Service (including lump sum for service) | {cross} | {cross} | ||
| Coverage of costs of towing up to EUR 1500 + VAT | {cross} | {cross} | ||
| Optional services | ||||
| Extension of warranty given on purchase up to the maximum period of 60 months or 800,000 km² | {cross} | {cross} | ||
| Roadside assistance service (costs of towing, Mobile 24 service) | {cross} | {cross} | ||
| Chassis wear package | {cross} | {cross} | {cross} | {cross} |
| Cooling devices | {cross} | {cross} | ||
| Tyre service | {cross} | {cross} | ||
| Towing and delivery service | {cross} | {cross} | {cross} | {cross} |
| Body and superstructure maintenance, including raised platforms, crane etc. | {cross} | {cross} | {cross} | {cross} |
2. Extension of warranty (optional): “Drive with MAN under warranty coverage”. We encourage you to benefit from extension of warranty on drive system for a period of up to 5 years and 800,000 km. More information about the extension of warranty for the entire vehicle may be obtained in DBK Group service stations.
Mobile24 –24 hours a day phone service.
As entrepreneurs operating in the shipping sector you are only well aware that when deliveries fail to reach the customer on time, the problem grows serious. In such cases it is especially important to obtain immediate and effective help. Hopefully you are never going to really need this – but it is just as well that Mobile24 exists – MAN roadside assistance for lorries and buses, available on the 24/7 basis, 365 days a year. In case of breakdown you may just dial the Mobile24 phone number which is the same all across Europe and always speak to a competent partner who will solve your problems. And whenever necessary, you will also obtain assistance from MAN Servicemobil vehicles dispatched by one of 1200 MAN service shops operating in Europe.
Mobile24 phone number:
Phone 00800 Mobile24*
Phone 00800 66 24 53 24*
* Free of charge from landline phones. Rates for connections made from mobile networks may differ from one operator to another. If a network operator provides not for the opportunity to benefit from freecall numbers you may dial the number +49 180 53 53 53 33 0 (EUR 0.14/min for calls made from German landline phone network). Prices for connections made from mobile networks and from abroad depend on specific tariffs).
